Appointments

Appointments can be made by completing the Accurx Total Triage link on our homepage, or by calling at reception or ringing the Surgery.

Emergencies take priority at ALL times.

Children under 16 years should be accompanied by a parent or other responsible adult.

Practice Nurse

A Nurse will be in attendance during most surgeries for attention to dressings, injections, removal of stitches, ear syringing, health promotion and chronic disease management.

She will also be attendance during the special clinics. Please make an appointment.

Practice Bloods and Samples

Blood samples are collected by specially trained staff on weekdays . Please telephone or call into surgery, the Receptionist will try to arrange a convenient appointment. Please note, the Phlebotomist cannot give medical advice or discuss your treatment.

Telephone Advice

If you want some advice from the doctor  please complete an Accurx Triage Form.  If you need some advice from a nurse over the telephone then please call the Practice.

Cancellations

If you cannot attend an appointment for any reason please inform us as soon as possible in order for us to give the slot to someone else.

Bus Service

The Thorpe Practice provides a bus service three mornings a week; Monday and Friday to our Owlthorpe site and Wednesday to our Hackenthorpe site, between 10-12am .  Patients with limited mobility or elderly  are welcome to use this service at a cost of £2 return per person.  Wheelchair access is available.

A Faster, Easier Way to Contact Us

We would like to remind you that you can contact The Thorpe Practice by using our online consultation tool. This service allows you to:

• Request medical advice
• Request repeat prescriptions or sick notes
• Routine medical care eg Long Term Condition reviews

You can submit a form at any time between 8am – 6.30pm.

Urgent Medical requests, including Home Visit requests, MUST be submitted before 12pm to allow us to manage you safely.  If you have an urgent request after 12pm please contact us by telephone.

Our clinical team will review your request and respond within 1 working day. This helps us manage demand, reduces waiting times, and ensures you get the right help as quickly as possible.

You can access the on-line consultation link by visiting our website and clicking “Contact Us On-line” or by clicking on this link Contact us about your request – Accurx Patient Portal

If you need help using the tool, our reception team will be happy to support you.